Availability, Covid support, and Terms
Coronavirus remains a major influence on all of us.
Your safety is of paramount importance as well as fair conditions for us all regarding cancellations.
Temporary Changes to Terms & Conditions due to Covid 19
Booking in 2021 may be affected by restrictions.
It is highly recommended that you take out travel insurance, which is available to cover Coronavirus now, to cover your whole holiday.
To make your booking risk free just a 20% booking deposit will be needed at the time of booking from 1st January 2021.
This will be non-refundable but, in the event of cancellations due to Covid self isolation/illness due to Covid, will be credited towards a future stay (valid for 12 mths).
Balances will be due 4 wks before arrival.
Payment in Full if less than 6 weeks
In the event of government lockdown/travel restrictions to here, there will be full refunds (less a £50 admin feed).
Cancellation due to symptoms/isolation will require evidence (eg Coronavirus test result, copy of track & trace email) before a refund can be issued.
Whilst we are still in CV19 circumstances, there can be no daytime guests in the house but we have lots of great places to meet up with friends and family in the area.
TERMS AND CONDITIONS
A non refundable deposit of 20% of the booking fee is required to secure your booking, with the balance due 4 weeks prior to holiday date.
Check the availability form above, and you can pay securely through this online environment or contact Jill directly
If the booking is made within 6 weeks of the let, then the whole fee is due at the time of booking.
No bookings are valid until confirmed by the Owner in writing.
All Cancellations must be made in writing.
Bookings cancelled more than 6 weeks before the let, the deposit will be forfit, but can be applied to a future booking.
If a (non Covid related) cancellation is made within 6 weeks of the let, the deposit is non refundable but can be applied to a future booking (less a £50 admin feed). The rest of the balance is only refunded only if the dates can be rebooked.
If the guest fails to pay the remaining booking fee in the due time, the booking may be deemed cancelled, and deposit retained in full.
If it is necessary, due to circumstances beyond our control, for us to cancel your booking, we will refund any monies paid in full.
Kintaline House is strictly a no pets or children under 16 home.
The maximum occupancy of the cottages must not be exceeded. All guests must be declared at booking.
Additional / alternative occupants, to those booked, may not be added without prior agreement and full notification BEFORE the booked let commences.
We take a £200 damage/cleaning deposit, which we hope never to use, and ask that guests treat the property with respect and notify us of any breakages or faults at the time of occurrence so that repairs or replacements can be made before the next letting.
It is expected that the house, fittings, furniture and effects in and around the Property remain in the same condition as at the beginning of the letting, and that guests leave the Property in the same state of cleanliness and order in which they find it on arrival.
Should there be a need for exceptional cleaning this will be charged.
We reserve the right to terminate your booking without compensation due to unacceptable or illegal behaviour.
We reserve the right to enter the property during your stay to carry out essential repairs
We cannot be held responsible for circumstances beyond our control e.g. loss of power, broadband, water, TV subscription services.
No smoking inside, nor close to the house.
Bookings cannot be accepted from persons under 18 years of age.
Parties are not allowed in or outside the premises.
We recommend that guests have their own travel insurance to cover all eventualities, including pandemic, transport, illness, weather.
Guests who have not arrived or notified the Owner by the noon the day after the commencement of the let is deemed to have cancelled. Temporary Changes to Terms & Conditions due to Covid 19 Balance due 4 weeks prior to arrival Full refunds given if any booking is affected by a local lockdown Cancellation due to symptoms/isolation – evidence (eg Coronavirus test result, copy of track & trace email) may be requested before a refund can be issued. from same site – privacy information