TERMS AND CONDITIONS

FULL TERMS AND CONDITIONS ARE INCLUDED IN THE BOOKING FORM that must be completed immediately on booking to confirm the stay. This requires all guest information to allow me to provide your bespoke welcome pack.

A non refundable deposit of 20% of the booking fee is required to secure your booking, with the balance due 6 weeks prior to holiday date.

Check the availability form above, and you can pay securely through this online environment or contact Jill directly

If the booking is made within 6 weeks of the let, then the whole fee is due at the time of booking. 

No bookings are valid, from any source, until the full booking is completed and confirmed by the Owner in writing. 

 

Cancellations 

All Cancellations must be made in writing. 

Bookings cancelled more than 6 weeks before the let, the 20% deposit will be forfit, but can be applied to a future booking.

If a cancellation is made within 6 weeks of the let, the deposit is non refundable but may be applied to a future booking (less a £50 admin feed). The rest of the balance is only refunded only if the dates can be rebooked.

If the guest fails to pay the remaining booking fee in the due time, the booking may be deemed cancelled, and deposit retained in full. Filling in the booking form is an integral and required part of the booking conformation process.

If it is necessary, due to circumstances beyond our control, for us to cancel your booking, we will refund any monies paid in full. 

Kintaline House is strictly a no pets or children under 17 home. 

The maximum occupancy of 6 adults (no children/infants) must not be exceeded.
All guests must be declared at booking, any adjustments made before arrival.

Additional / alternative occupants, to those booked, may not be added without prior agreement and full notification BEFORE the booked let commences. 

 

We take a £200 Good housekeeping deposit, which we hope never to use. We expect and ask that guests treat the property with respect and notify us of any breakages or faults at the time of occurrence so that repairs or replacements can be made before the next letting. 

It is expected that the house, fittings, furniture and effects in and around the Property remain in the same condition as at the beginning of the letting, and that guests leave the Property in the same state of cleanliness and order in which they find it on arrival. 

Should there be a need for exceptional cleaning this will be charged. There is a generous fair use policy for electricity.
No extra electrical items, except hair care, IT and phone chargers, can be used without prior notice and written permission. There can be NO charging of Electric cars or Electric bike batteries from or inside the house.

We reserve the right to terminate your booking without compensation due to unacceptable or illegal behaviour. 

We reserve the right to enter the property during your stay to carry out essential repairs 

We cannot be held responsible for circumstances beyond our control e.g. loss of power, broadband, water, TV subscription services. 

No smoking inside, nor close to the house. 

Bookings cannot be accepted from persons under 18 years of age. 

 

Parties are not allowed in or outside the premises. 

 

We strongly recommend that guests have their own travel insurance to cover all eventualities, including pandemic, transport, illness, weather. This includes UK residents.

 

Guests who have not arrived or notified the Owner by the noon the day after the commencement of the let is deemed to have cancelled.
FULL TERMS AND CONDITIONS ARE INCLUDED IN THE BOOKING FORM that must be completed by return email to confirm the stay.